Privacy Policy
Your privacy matters to us. This policy explains what information we collect, why we collect it, and how we keep it safe.
Last updated: July 2026
1. Introduction
This Privacy Policy describes how Paisova, a brand of Lucid Business Ventures Private Limited ("we", "us", "our"), collects and processes your personal information when you use our website and services. By using Paisova, you agree to the practices described here.
2. Information we collect
We may collect the following types of information:
- Information you provide: your name, email address, phone number, and any details you share through our contact form, WhatsApp, or during onboarding.
- Usage information: how you interact with our website, such as pages viewed, links clicked, and tools used.
- Technical information: your device type, browser, and approximate location, collected automatically through cookies and similar technologies.
3. How we use your information
We use your information to:
- Respond to your enquiries and provide the services you request;
- Facilitate access to financial products through our partners;
- Improve our website, content, and tools;
- Send you relevant updates or communications, where you have agreed to receive them;
- Comply with legal and regulatory obligations.
4. Cookies and tracking
We use cookies and similar technologies to make the website work, remember your preferences, and understand how it is used. You can control or disable cookies through your browser settings, though some features may not function properly without them.
5. How we share your information
We do not sell your personal information. We may share it only:
- With product providers or platforms, when necessary to facilitate an investment you have requested;
- With trusted service providers who help us operate our website and communications;
- Where required by law, regulation, or a valid legal request.
6. Data security
We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data retention
We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law, after which it is securely deleted or anonymised.
8. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may withdraw consent to marketing communications at any time. To exercise these rights, please contact us.
9. Third-party links
Our website may contain links to third-party sites and platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing any information.
10. Children's privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, please contact us so we can remove it.
11. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. We encourage you to review it periodically.
12. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please reach out to us. You can also review our Terms & Conditions.